In an environment where we know Government is interested in costs savings and efficiencies, how do we advance our servicing strategies whilst equally ensuring high levels of service for job seekers with a disability, medical or mental health condition? Technology innovations within health give rise to solutions that build better service delivery models for job seekers with disabilities. This presentation will explore a case study where digital health technology delivers better outcomes for those in NDIS and DES - ultimately ensuring a better more flexible and tailored solution for customers.


Dr Kylie Henderson

Managing Director
Back2Work Health Specialists

Dr Kylie Henderson is a clinical psychologist, Founder and Managing Director of The Better Health Generation Australia & UK. The Better Health Generation comprises the brands Back2Work, Care2, Me & Work, Assessment2, Your Health+ and Aim2Work UK. Back2Work is Australia’s leading provider of psychological, physical and medical health care services for job seekers, for Employment Service Providers and Disability Employment Services providers. Dr Henderson has more than 20 years experience in the employment and health services industry. She holds a Doctorate of Clinical Psychology, is an Adjunct Research Fellow at the University of Southern Queensland, AHPRA approved supervisor, and committee member of the APS Clinical College. She is an Associate of the APA & BPS, a fellow of the Institute of Employability Professionals (IEP UK), a graduate of Australian Institute of Company Directors and a certified member of the Digital Health Executives Network part of Health Informatics Society of Australia.


Back to all abstracts